_edited.png)
Casual Support
STARTING AT $55/HR + GST
This option is wonderful for one-off projects or occasional assistance with no commitment. Invoices are sent out upon completion of the task and are due upon receipt.
Monthly Retainers
PRE-PURCHASE YOUR TIME AND SAVE!
Need consistent support for your business? Pre-purchase your hours with a retainer package and save while securing priority service. Whether you need ongoing design work, social media content, or website updates, my retainer packages give you flexibility and peace of mind — without the back and forth.
$500
Perfect for light monthly support — ideal for social media graphics, minor website updates, or content creation. 10 Hours Included.
$750
Consistent, balanced support — great for regular social media content, blog writing, and design updates. 15 Hours Included.
$1000
Full-service support — ideal for businesses that need ongoing content, design, and strategy execution. 20 Hours Included.
Why Casual/Hourly Support Works:
✔ No Commitment – Pay only for the time you need, when you need it.
✔ Great for One-Time Projects – Designing an event poster, sales portfolio or refreshing your business cards.
✔ Simple & Flexible – Ideal for businesses that don’t need regular support but want professional design when it counts.
Why a Retainer Works:
✔ Save Money – Pre-purchased hours come at a discounted rate.
✔ Priority Service – Retainer clients always come first in my schedule.
✔ Flexible Use – Use your hours for whatever you need — design, content, updates — you name it.
TERMS & CONDITIONS
Invoicing and Late Penalties
Invoices are sent out on the 1st of each month, with retainers billed in advance and hourly/piece work billed after completion. Preferred method of payment is via etransfer to thewildlingva@gmail.com for Canadian clients. Payments not made within 5 days of the invoice date will incur a late fee of 5% per month.
Retainer Packages
Retainer packages are based on a "use them or lose them" policy, meaning that any unused hours do not carry over to the next month. Clients are required to commit to a 3-month period at a time for retainer packages. A monthly intention setting video call is included in the retainer packages.
Cross-Promotion
Clients have the option to opt into social media cross-promotion as part of their package. This means that the client is granting The Wildling Virtual Assistant permission to share behind the scenes footage and imagery of the creation of their projects. All confidential information will be protected and this option will strictly focus on designs and other public-facing materials.
Third-Party Purchases
For certain tasks, third-party purchases may be required. These purchases will be made by The Wildling VA and billed to the client unless otherwise agreed upon.
Communication and Availability
Communication is primarily conducted via e-mail, with additional availability on Facebook Messenger Monday, Wednesday, and Friday from 10 am to 3 pm PST. Project deadlines are to be communicated in advance during the intention setting monthly call for retainer clients or upon hiring for hourly/piece work. Last-minute projects that require completion within 24 hours will incur an additional charge of one hour, applied to the relevant service type (hourly, piece work, or retainers).
Changes
These terms and conditions are subject to change, and any updates will be communicated to clients accordingly. Clients are encouraged to review these terms periodically to stay informed of any changes.